Accessibility
NOTICE
Due to technical reasons, until further notice, the Egyptian collection, located in the basement, can be reached only through the stairs. Therefore it is not accessible to wheelchairs and visitors with limited mobility.
We apologize for the inconvenience; we are working hard in order for the service to resume as soon as possible.
Our Museum is constantly committed to be open and accessible to all visitors and to ensure that the widest number of people can enjoy the building, including the gardens, the permanent collections and the temporary exhibitions.
We hope the following information will help you plan your visit to the Museum.
If you require any further information please contact us: man-na.informazioni@cultura.gov.it.
GENERAL INFORMATION
– The premises of the Museum can be accessed from three different sides: 1) the eastern stairs, located right of Museo metro station exit, 2) the main central staircase or 3) the western entrance, to be reached, following the sidewalk from Museo metro station up to the end, then turning to the right, where the car gate is. This third entrance can be accessed by disabled visitors and visitors with buggies.
– On-site parking for disabled visitors can be requested at the gate entrance, presenting appropriate documentation.
– Disabled visitors and visitors with special needs (pregnant women, elderly with reduced mobility) are entitled to skip the line.
– The location of the lifts is highlighted on the Museum map, available on the website. Museum lifts, which only serve the wing in which they are located, are accessible to wheelchairs. On the first floor, it is not possible to go to the other wing unless you take the stairs, therefore it is necessary to go back to the ground floor and get the other lift. On the second floor, it is possible to go the other wing crossing the Great Hall of the Sundial.
– Assistant animals, for certified medical reasons, can enter the premises of the Museum, as long as they’re working and are wearing their tabards/harness. Companion animals can enter only if they are small and they fit in a bag or in the arms.
GENERAL INFORMATION
– International Sign tour is available on YouTube
– Some collections do have some touch resources, such as braille descriptions and touchable 3d replicas or touchable bas-reliefs for paintings. Check them out in the Magna Graecia gallery!
– Free touch tours with Museum staff can be booked in advance, writing a mail to man-na.informazioni@cultura.gov.it
NOTICE
The entrance to the museum is temporarily located at the Western gate, in order to allow refurbishment works of the whole building, as well as of the main central entrance.
Free wifi is available for all visitors of the Museum. The name and the password are indicated at the Information desk.
Audio guides can be rented at the ticket office.
They are available in five languages: Italian, English, French, Spanish and German.
Full price: € 5.00 – Reduced price: € 4.00 (OPENMANN holders and Campania>Artecard ticket holders)
The tour takes you to explore 90 items throughout the Museum, in a 85 minute fascinating visit, enjoyable at your own pace.
The bookshop is located on the ground-floor, in the central hall.
Please note that the bookshop closes half an hour before the Museum. We recommend to go before 7.00 pm.
Opening hours
Open every day, from 9.00 am to 7.00 pm, except on Tuesdays
The Museum is provided with free, self-service lockers. The cloakroom is at the entrance, on the left hand-side. Please note that:
– Items of large luggage (including some bags and rucksacks) are not permitted and they must be left in the lockers.
– Hand-trolley can be stored in the lockers, if there is enough space, or handed out to the person in charge of the cloakroom.
– Bulky wheeled suitcases cannot be stored in the Museum.
– Coats and jackets must be taken into the Museum and cannot be stored.
– School groups have their lockers reserved, since they must book their entrance in advance.
– When the cloakroom reaches its capacity, it won’t accept items until it has space again.
– Items are left at the owner’s own risk.
– Items must be collected at least 15 minutes before closing time to avoid delays.
Opening hours
Open every day, from 9.00 am to 7.00 pm, except on Tuesdays
Come to the warm cafeteria of the Museum, located on the ground floor, next to the left wing lift, and enjoy a nice break from your visit, choosing from an healthy lunch menu, with some necessary sinful exceptions! If you come early in the morning, don’t forget to try a typical Neapolitan pastry-based breakfast, before starting! Time is always right for a tasty coffee, a drink or a snack!
Opening hours
Open every day, from 9.00 am to 7.00 pm, except on Tuesdays
Toilettes are located at the -2 and +3 floors. They are accessible only through the stairs and the lifts you find in the Eastern part of the building (Farnese gallery/acces to the Egyptian section area)
For toilettes located at -2 floor, you can only use the lift on the left, whereas both lifts take you to the +3 floor toilettes.
The changing table is available in the toilettes located at the -2 floor, which are accessible through the stairs and the lift in the Eastern wing of the museum ( Farnese gallery/access to the Egyptian section area).
